Legal

Privacy Policy & KVKK

How the information we obtain about you and the services you request will be used and protected during your visit to this website and your use of the services we offer through this website is subject to the terms and conditions specified in this policy. By visiting this website and requesting to benefit from the services we offer through this website, you agree to the terms and conditions set forth in this policy.

The data you reported at the time of booking and/or purchasing are not shared with third parties except where necessary for the provision of our services and compliance with legal obligations, and are not used or sold for commercial purposes for any reason other than our services. Apart from your personal information processed by us in e-mail addresses and reservation forms, anonymous statistical data regarding visitors’ movements and preferences may be analysed in order to improve our services, and such data, which does not contain personal information, may be shared with our business partners.

The information you share with us may only be disclosed to the authorities if it is requested by the authorities in accordance with the law and if we are obliged to make an explanation to the authorities in accordance with the applicable statutory provisions. All information you enter into the system will only be accessible to you and can only be changed by you. It is not possible for someone else to access and change this information.

Your credit card information requested on the payment page is not kept on the website or on the servers of the companies serving it in order to keep the security of our valued customers at the highest level. In this way, all your transactions for payment are carried out through the interface of the relevant payment systems. You agree to the provision of your financial information only to authorised payment providers for the purpose of completing your transaction (such as banks and payment institutions). Otherwise, you will not be able to complete the purchase. In order to protect the confidentiality of your personal information, we have taken the necessary measures by keeping the system and internet infrastructure at the most reliable level.

Your processed personal data due to your visit to this website;

Identity Information, Contact Information, Transaction Security Information, IP Information, Product/Service Information, Request/Complaint Management Information

Purposes of Processing Your Personal Data;

Your personal data obtained due to your visit to this website may be processed by the organization in accordance with Articles 5 and 6 of the Turkish Personal Data Protection Law (KVKK – Law No. 6698) for the following purposes:

• To provide services, reservations, and contracts through our site, to carry out customer service activities related to our purchased or requested services,

• To respond to questions about our services and site,

• To send information about advertisements, sweepstakes, promotions, announcements, and campaigns that we think may be of interest to our guest upon the approval of our guest visiting the website,

• To improve the functionality of our website such as data analysis, security, testing, developing, improving, or changing our services,

• To carry out accounting, invoicing, reconciliation, and collection activities.

Sharing Your Personal Data;

All personal data processed by us can only be accessed by authorized personnel and managers determined by us. Your personal data may not be copied, even by those with access rights, unless it is absolutely necessary.

In order to ensure the security of your personal data, the physical security of the server rooms and other places where personal data are located and access to them are constantly monitored. All administrative and technical measures are taken to prevent unauthorized access.

Your personal data is not transferred to third parties except where necessary for the purposes of service provision and legal obligations and in accordance with Articles 8 and 9 of KVKK.

Your personal data may be shared, where necessary, with business partners (such as outsourcing service providers, hosting providers, research companies, call centers), shareholders, affiliates, and legally authorized public institutions and professionals (such as auditors, insurance agencies, lawyers, accountants, and banks) strictly within the scope of the purposes stated above.

Retention Period of Your Personal Data;

In the event that the reasons requiring processing are eliminated, personal data are erased, destroyed, or anonymized in accordance with the law.

Personal data may be retained for the limitation periods defined by applicable legislation for possible legal disputes, and will only be accessed when necessary for such purposes.

Your Rights Regarding Your Personal Data;

Pursuant to Article 11 of the Law, Data Owners have the following rights regarding their personal data:

• To learn whether personal data are processed,

• To request information if their personal data has been processed,

• To learn the purpose of processing and whether data is used appropriately,

• To know the third parties to whom personal data are transferred,

• To request correction of incomplete or incorrect data,

• To request deletion or destruction of data,

• To object to automated decision-making,

• To request compensation for damages arising from unlawful processing.

If you submit your requests regarding your rights to the organization by the methods specified in the Application Form, they will be concluded free of charge as soon as possible and within thirty days at the latest.

You can access our KVKK Policy, which contains more detailed information about the protection of your Personal Data, at http://www.asfiyaseaviewhotel.com/